My, my, my! How July has flown by!
The scariest thing is, we’re still not back to load shedding. It sort of makes you wonder what the GNU is up to. But hey, we’re not complaining if Eskom is breaking its own records. Now that electricity is more expensive than fuel, they better cash in!
Right, so where were we? Ah, yes—(the brain supplements are kicking in slowly but surely).
On voting day, we sent out our annual Integrow Health survey. Below are the results, in case you’re interested. This information helps us plan our product launches for the next year or so, as well as improve our service offering.
To your health!
The Team at Integrow Health
1. What do you like most about shopping at Integrow Health?
Responses fell into seven broad categories. About a third of respondents praised our products’ quality and purity. Around 20% noted how easy it was to order from us, and third place went to our remarkable customer support and excellent service.
- Product quality: 32%
- Easy to order: 21%
- Customer support: 16%
- Affordable: 12%
- Delivery service: 11%
- Funny emails: 7%
- Clear product descriptions: 2%
(Yes, believe it—7% actually like our silly emails!)
2. If you could change one thing at Integrow Health, what would it be?
Responses fell into 11 broad categories. Roughly 40% didn’t want to change anything (thanks, folks, that was sweet of you!). 14% wanted personal guidance when choosing supplements, while only 11% asked for free shipping.
Interestingly, a 12th category (lower prices) wasn’t mentioned at all.
- Nothing: 43%
- Personal guidance: 14%
- Free shipping: 11%
- More products: 9%
- Local outlet: 6%
- Easier website navigation: 6%
- Better product descriptions: 3%
- More serious emails: 3%
- Loyalty card: 3%
- Bulk discounts: 3%
- Lower prices: 0%
Some really good ideas in there! We’ll see how these can be implemented over time.
3. What product(s) do you wish we had in stock?
As expected, answers to this question were all over the place. Probiotics took the gold, while “Nothing” got silver, and Herbal Remedies, Co-enzyme Q10, and Omega-3 oil tied for bronze.
- Probiotic: 15%
- Nothing: 9%
- Herbal remedies: 6%
- Co-enzyme Q10: 6%
- Omega-3 oil: 6%
Other mentions include:
- D-Mannose
- Essential oils
- Evening primrose oil
- Gabatropin
- Garlic & Parsley capsules
- Heel range
- Joint supplement
- Menopause support
- Moringa
- Multi-vitamin
- Natural hormone replacement
- Olive leaf extract
- Prebiotic
- Quercetin
- Resveratrol
- Vit B12 patches
- Vit B3
- Vit D3 and K2 combo
- Vitamin K
- Zinc in bulk
If you feel strongly about any of these suggestions, please let us know.
4. Name a supplement you are currently buying from someone else
These answers mostly overlapped with the responses to Question 3. Probiotics are number one on the list, “Nothing” got number two, and Vitamin C powder was in third place.
- Probiotics: 8%
- Nothing: 6%
- Vitamin C powder: 4%
Other mentions include:
- Boody Underwear
- Brain Booster
- Carmien Rooibos
- Chlorine Dioxide
- Cholesterol-lowering herbs
- Co-enzyme Q10
- Collagen
- DIM
- D-Mannose powder
- DMSO
- DNA Mushrooms
- Essential oils
- Evening primrose oil
- Flexor
- GABA
- Gabatropin
- Garlic & Parsley capsules
- Ginger
- Himalaya EyeCare
- I3C
- Inositol
- Iron supplement
- Kill-A-Germ
- L-Glutamine
- Litha Thiamine
- Magnesium glycinate
- Methyl folate
- Melatonin
- Migra-fast
- Mineral Life
- Moringa
- Multi-vitamin
- Nutrizinc
- Omega-3 oil
- Quercetin
- Resveratrol
- Ursolic acid
- Vit B12 patches
- Vit B3
- Vit C and Zinc combo
- Vit D3 and K2 combo
- Warburgia
We’re about to launch a unique Vitamin C powder, so we’re listening to our tribe! Other products will follow as we manage to source them.
Have a WONDERFUL and HEALTHY day!
